Technical Services Manager - Canada

HIPRA is a pharmaceutical and biotechnological company focused on prevention and diagnosis for animal and human health, with a broad range of highly innovative vaccines and an advanced diagnostic service. 

HIPRA has a solid international presence in more than 40 countries, with its own subsidiaries, 11 diagnostic centres and 6 production plants strategically located in Europe (Spain) and America (Brazil).

Research and Development constitute the core of its knowledge. HIPRA dedicates 15% of its annual turnover to R&D activities that concentrate on the creation and application of the latest scientific advances to the development of the highest quality innovative vaccines. To give added value to its vaccination experience, the company also develops medical devices and traceability services.

If you are a veterinary professional who believes in prevention, has experience selling vaccines, and is interested in bringing innovative solutions to the field, we would like to invite you to join HIPRA Canada! We value organized, proactive individuals with a strong sense of responsibility.

We are looking for professionals who meet the following requirements:

•    Bachelor’s degree in Veterinary Medicine.

•    Experience with vaccines or biological products in the animal health sector, preferably in technical support.

•    Solid understanding of veterinary clients and market dynamics.

•    Ability to build trusted relationships with key customers and technical influencers.

•    Excellent communication skills, capable of translating scientific knowledge into practical solutions.

•    Experience collaborating with marketing teams, contributing to campaigns, product lunch and positioning, and technical content.

•    Proactive and organized, supporting cross‑functional teams.

•    Comfortable with digital tools and CRM systems.

•    Availability for frequent travel across Canada. 

The main responsibilities of the position are:

•   Lead and oversee technical services activities within the assigned territory, ensuring alignment with company standards and strategic objectives.

•   Apply technical and veterinary expertise to support business goals and deliver value to customers.

•   Provide expert guidance to customers on the optimal use of products and services.

•   Support the commercial team through product and technical training initiatives.

•   Manage relationships with local Key Opinion Leaders (KOLs) in coordination with the Global Technical Team.

•   Collaborate with marketing on product launches and ongoing lifecycle activities.

•   Work closely with the sales team to provide tailored technical support and strengthen customer satisfaction.

•   Identify customer needs and propose actionable technical or service‑oriented solutions. 

At HIPRA, you will find:

•    A fast‑growing, innovation‑driven global company.

•    Continuous learning and real opportunities for professional development.

•    A collaborative environment where teamwork and new ideas thrive. 

HIPRA offers equal opportunity to all of its employees.
All qualified applicants will be considered for the position to be filled, without regard to gender, race, nationality, disability or age.
All hiring decisions are made on the basis of merit, competence and the needs of the company.